Merge branch 'feature_2025/251117_pref' of https://git.valuefrontier.cn/vf/vf_react into feature_2025/251117_pref
This commit is contained in:
@@ -1,237 +0,0 @@
|
||||
/**
|
||||
* vf_react App.jsx集成示例
|
||||
*
|
||||
* 本文件展示如何在vf_react项目中集成Bytedesk客服系统
|
||||
*
|
||||
* 集成步骤:
|
||||
* 1. 将bytedesk-integration文件夹复制到src/目录
|
||||
* 2. 在App.jsx中导入BytedeskWidget和配置
|
||||
* 3. 添加BytedeskWidget组件(代码如下)
|
||||
* 4. 配置.env文件(参考.env.bytedesk.example)
|
||||
*/
|
||||
|
||||
import React, { useState, useEffect } from 'react';
|
||||
import { useLocation } from 'react-router-dom'; // 如果使用react-router
|
||||
import BytedeskWidget from './bytedesk-integration/components/BytedeskWidget';
|
||||
import { getBytedeskConfig, shouldShowCustomerService } from './bytedesk-integration/config/bytedesk.config';
|
||||
|
||||
// ============================================================================
|
||||
// 方案一: 全局集成(推荐)
|
||||
// 适用场景: 客服系统需要在所有页面显示
|
||||
// ============================================================================
|
||||
|
||||
function App() {
|
||||
// ========== vf_react原有代码保持不变 ==========
|
||||
// 这里是您原有的App.jsx代码
|
||||
// 例如: const [user, setUser] = useState(null);
|
||||
// 例如: const [theme, setTheme] = useState('light');
|
||||
// ... 保持原有逻辑不变 ...
|
||||
|
||||
// ========== Bytedesk集成代码开始 ==========
|
||||
|
||||
const location = useLocation(); // 获取当前路径
|
||||
const [showBytedesk, setShowBytedesk] = useState(false);
|
||||
|
||||
// 根据页面路径决定是否显示客服
|
||||
useEffect(() => {
|
||||
const shouldShow = shouldShowCustomerService(location.pathname);
|
||||
setShowBytedesk(shouldShow);
|
||||
}, [location.pathname]);
|
||||
|
||||
// 获取Bytedesk配置
|
||||
const bytedeskConfig = getBytedeskConfig();
|
||||
|
||||
// 客服加载成功回调
|
||||
const handleBytedeskLoad = (bytedesk) => {
|
||||
console.log('[App] Bytedesk客服系统加载成功', bytedesk);
|
||||
};
|
||||
|
||||
// 客服加载失败回调
|
||||
const handleBytedeskError = (error) => {
|
||||
console.error('[App] Bytedesk客服系统加载失败', error);
|
||||
};
|
||||
|
||||
// ========== Bytedesk集成代码结束 ==========
|
||||
|
||||
return (
|
||||
<div className="App">
|
||||
{/* ========== vf_react原有内容保持不变 ========== */}
|
||||
{/* 这里是您原有的App.jsx JSX代码 */}
|
||||
{/* 例如: <Header /> */}
|
||||
{/* 例如: <Router> <Routes> ... </Routes> </Router> */}
|
||||
{/* ... 保持原有结构不变 ... */}
|
||||
|
||||
{/* ========== Bytedesk客服Widget ========== */}
|
||||
{showBytedesk && (
|
||||
<BytedeskWidget
|
||||
config={bytedeskConfig}
|
||||
autoLoad={true}
|
||||
onLoad={handleBytedeskLoad}
|
||||
onError={handleBytedeskError}
|
||||
/>
|
||||
)}
|
||||
</div>
|
||||
);
|
||||
}
|
||||
|
||||
export default App;
|
||||
|
||||
|
||||
// ============================================================================
|
||||
// 方案二: 带用户信息集成
|
||||
// 适用场景: 需要将登录用户信息传递给客服端
|
||||
// ============================================================================
|
||||
|
||||
/*
|
||||
import React, { useState, useEffect, useContext } from 'react';
|
||||
import { useLocation } from 'react-router-dom';
|
||||
import BytedeskWidget from './bytedesk-integration/components/BytedeskWidget';
|
||||
import { getBytedeskConfigWithUser, shouldShowCustomerService } from './bytedesk-integration/config/bytedesk.config';
|
||||
import { AuthContext } from './contexts/AuthContext'; // 假设您有用户认证Context
|
||||
|
||||
function App() {
|
||||
// 获取登录用户信息
|
||||
const { user } = useContext(AuthContext);
|
||||
|
||||
const location = useLocation();
|
||||
const [showBytedesk, setShowBytedesk] = useState(false);
|
||||
|
||||
useEffect(() => {
|
||||
const shouldShow = shouldShowCustomerService(location.pathname);
|
||||
setShowBytedesk(shouldShow);
|
||||
}, [location.pathname]);
|
||||
|
||||
// 根据用户信息生成配置
|
||||
const bytedeskConfig = user
|
||||
? getBytedeskConfigWithUser(user)
|
||||
: getBytedeskConfig();
|
||||
|
||||
return (
|
||||
<div className="App">
|
||||
// ... 您的原有代码 ...
|
||||
|
||||
{showBytedesk && (
|
||||
<BytedeskWidget
|
||||
config={bytedeskConfig}
|
||||
autoLoad={true}
|
||||
/>
|
||||
)}
|
||||
</div>
|
||||
);
|
||||
}
|
||||
|
||||
export default App;
|
||||
*/
|
||||
|
||||
|
||||
// ============================================================================
|
||||
// 方案三: 条件性加载
|
||||
// 适用场景: 只在特定条件下显示客服(如用户已登录、特定用户角色等)
|
||||
// ============================================================================
|
||||
|
||||
/*
|
||||
import React, { useState, useEffect } from 'react';
|
||||
import BytedeskWidget from './bytedesk-integration/components/BytedeskWidget';
|
||||
import { getBytedeskConfig } from './bytedesk-integration/config/bytedesk.config';
|
||||
|
||||
function App() {
|
||||
const [user, setUser] = useState(null);
|
||||
const [showBytedesk, setShowBytedesk] = useState(false);
|
||||
|
||||
useEffect(() => {
|
||||
// 只有在用户登录且为普通用户时显示客服
|
||||
if (user && user.role === 'customer') {
|
||||
setShowBytedesk(true);
|
||||
} else {
|
||||
setShowBytedesk(false);
|
||||
}
|
||||
}, [user]);
|
||||
|
||||
const bytedeskConfig = getBytedeskConfig();
|
||||
|
||||
return (
|
||||
<div className="App">
|
||||
// ... 您的原有代码 ...
|
||||
|
||||
{showBytedesk && (
|
||||
<BytedeskWidget
|
||||
config={bytedeskConfig}
|
||||
autoLoad={true}
|
||||
/>
|
||||
)}
|
||||
</div>
|
||||
);
|
||||
}
|
||||
|
||||
export default App;
|
||||
*/
|
||||
|
||||
|
||||
// ============================================================================
|
||||
// 方案四: 动态控制显示/隐藏
|
||||
// 适用场景: 需要通过按钮或其他交互控制客服显示
|
||||
// ============================================================================
|
||||
|
||||
/*
|
||||
import React, { useState } from 'react';
|
||||
import BytedeskWidget from './bytedesk-integration/components/BytedeskWidget';
|
||||
import { getBytedeskConfig } from './bytedesk-integration/config/bytedesk.config';
|
||||
|
||||
function App() {
|
||||
const [showBytedesk, setShowBytedesk] = useState(false);
|
||||
const bytedeskConfig = getBytedeskConfig();
|
||||
|
||||
const toggleBytedesk = () => {
|
||||
setShowBytedesk(prev => !prev);
|
||||
};
|
||||
|
||||
return (
|
||||
<div className="App">
|
||||
// ... 您的原有代码 ...
|
||||
|
||||
{/* 自定义客服按钮 *\/}
|
||||
<button onClick={toggleBytedesk} className="custom-service-button">
|
||||
{showBytedesk ? '关闭客服' : '联系客服'}
|
||||
</button>
|
||||
|
||||
{/* 客服Widget *\/}
|
||||
{showBytedesk && (
|
||||
<BytedeskWidget
|
||||
config={bytedeskConfig}
|
||||
autoLoad={true}
|
||||
/>
|
||||
)}
|
||||
</div>
|
||||
);
|
||||
}
|
||||
|
||||
export default App;
|
||||
*/
|
||||
|
||||
|
||||
// ============================================================================
|
||||
// 重要提示
|
||||
// ============================================================================
|
||||
|
||||
/**
|
||||
* 1. CSS样式兼容性
|
||||
* - Bytedesk Widget使用Shadow DOM,不会影响您的全局样式
|
||||
* - Widget的样式可通过config中的theme配置调整
|
||||
*
|
||||
* 2. 性能优化
|
||||
* - Widget脚本采用异步加载,不会阻塞页面渲染
|
||||
* - 建议在非关键页面(如登录、支付页)隐藏客服
|
||||
*
|
||||
* 3. 错误处理
|
||||
* - 如果客服脚本加载失败,不会影响主应用
|
||||
* - 建议添加onError回调进行错误监控
|
||||
*
|
||||
* 4. 调试模式
|
||||
* - 查看浏览器控制台的[Bytedesk]前缀日志
|
||||
* - 检查Network面板确认脚本加载成功
|
||||
*
|
||||
* 5. 生产部署
|
||||
* - 确保.env文件配置正确(特别是REACT_APP_BYTEDESK_API_URL)
|
||||
* - 确保CORS已在后端配置(允许您的前端域名)
|
||||
* - 在管理后台配置正确的工作组ID(sid)
|
||||
*/
|
||||
@@ -1,27 +1,10 @@
|
||||
/**
|
||||
* Bytedesk客服配置文件
|
||||
* 通过代理访问 Bytedesk 服务器(解决 HTTPS 混合内容问题)
|
||||
*
|
||||
* 环境变量配置(.env文件):
|
||||
* REACT_APP_BYTEDESK_ORG=df_org_uid
|
||||
* REACT_APP_BYTEDESK_SID=df_wg_uid
|
||||
*
|
||||
* 架构说明:
|
||||
* - iframe 使用完整域名:https://valuefrontier.cn/bytedesk/chat/
|
||||
* - 使用 HTTPS 协议,解决生产环境 Mixed Content 错误
|
||||
* - 本地:CRACO 代理 /bytedesk → valuefrontier.cn/bytedesk
|
||||
* - 生产:前端 Nginx 代理 /bytedesk → 43.143.189.195
|
||||
* - baseUrl 保持官方 CDN(用于加载 SDK 外部模块)
|
||||
*
|
||||
* ⚠️ 注意:需要前端 Nginx 配置 /bytedesk/ 代理规则
|
||||
*/
|
||||
|
||||
// 从环境变量读取配置
|
||||
const BYTEDESK_ORG = process.env.REACT_APP_BYTEDESK_ORG || 'df_org_uid';
|
||||
const BYTEDESK_SID = process.env.REACT_APP_BYTEDESK_SID || 'df_wg_uid';
|
||||
|
||||
/**
|
||||
* Bytedesk客服基础配置
|
||||
- iframe 使用完整域名:https://valuefrontier.cn/bytedesk/chat/
|
||||
- 使用 HTTPS 协议,解决生产环境 Mixed Content 错误
|
||||
- 生产:前端 Nginx 代理 /bytedesk → 43.143.189.195
|
||||
- baseUrl 保持官方 CDN(用于加载 SDK 外部模块)
|
||||
*/
|
||||
export const bytedeskConfig = {
|
||||
// API服务地址(如果 SDK 需要调用 API)
|
||||
@@ -61,9 +44,9 @@ export const bytedeskConfig = {
|
||||
|
||||
// 聊天配置(必需)
|
||||
chatConfig: {
|
||||
org: BYTEDESK_ORG, // 组织ID
|
||||
org: df_org_uid, // 组织ID
|
||||
t: '1', // 类型: 1=人工客服, 2=机器人
|
||||
sid: BYTEDESK_SID, // 工作组ID
|
||||
sid: df_wg_uid, // 工作组ID
|
||||
},
|
||||
};
|
||||
|
||||
@@ -111,45 +94,8 @@ export const getBytedeskConfigWithUser = (user) => {
|
||||
return config;
|
||||
};
|
||||
|
||||
/**
|
||||
* 根据页面路径判断是否显示客服
|
||||
*
|
||||
* @param {string} pathname - 当前页面路径
|
||||
* @returns {boolean} 是否显示客服
|
||||
*/
|
||||
export const shouldShowCustomerService = (pathname) => {
|
||||
// 在以下页面隐藏客服(黑名单)
|
||||
const blockedPages = [
|
||||
// '/home', // 登录页
|
||||
];
|
||||
|
||||
// 检查是否在黑名单
|
||||
if (blockedPages.some(page => pathname.startsWith(page))) {
|
||||
return false;
|
||||
}
|
||||
|
||||
// 默认所有页面都显示客服
|
||||
return true;
|
||||
|
||||
/* ============================================
|
||||
白名单模式(备用,需要时取消注释)
|
||||
============================================
|
||||
const allowedPages = [
|
||||
'/', // 首页
|
||||
'/home', // 主页
|
||||
'/products', // 产品页
|
||||
'/pricing', // 价格页
|
||||
'/contact', // 联系我们
|
||||
];
|
||||
|
||||
// 只在白名单页面显示客服
|
||||
return allowedPages.some(page => pathname.startsWith(page));
|
||||
============================================ */
|
||||
};
|
||||
|
||||
export default {
|
||||
bytedeskConfig,
|
||||
getBytedeskConfig,
|
||||
getBytedeskConfigWithUser,
|
||||
shouldShowCustomerService,
|
||||
};
|
||||
|
||||
@@ -14,7 +14,7 @@ import ScrollToTop from './ScrollToTop';
|
||||
|
||||
// Bytedesk客服组件
|
||||
import BytedeskWidget from '../bytedesk-integration/components/BytedeskWidget';
|
||||
import { getBytedeskConfig, shouldShowCustomerService } from '../bytedesk-integration/config/bytedesk.config';
|
||||
import { getBytedeskConfig } from '../bytedesk-integration/config/bytedesk.config';
|
||||
|
||||
/**
|
||||
* ConnectionStatusBar 包装组件
|
||||
@@ -74,7 +74,6 @@ function ConnectionStatusBarWrapper() {
|
||||
*/
|
||||
export function GlobalComponents() {
|
||||
const location = useLocation();
|
||||
const showBytedesk = shouldShowCustomerService(location.pathname);
|
||||
|
||||
return (
|
||||
<>
|
||||
@@ -91,12 +90,10 @@ export function GlobalComponents() {
|
||||
<NotificationContainer />
|
||||
|
||||
{/* Bytedesk在线客服 - 根据路径条件性显示 */}
|
||||
{showBytedesk && (
|
||||
<BytedeskWidget
|
||||
config={getBytedeskConfig()}
|
||||
autoLoad={true}
|
||||
/>
|
||||
)}
|
||||
<BytedeskWidget
|
||||
config={getBytedeskConfig()}
|
||||
autoLoad={true}
|
||||
/>
|
||||
</>
|
||||
);
|
||||
}
|
||||
|
||||
@@ -10,6 +10,11 @@ let isInitialized = false;
|
||||
* Should be called once when the app starts
|
||||
*/
|
||||
export const initPostHog = () => {
|
||||
// 开发环境禁用 PostHog(减少日志噪音,仅生产环境启用)
|
||||
if (process.env.NODE_ENV === 'development') {
|
||||
return;
|
||||
}
|
||||
|
||||
// 防止重复初始化
|
||||
if (isInitializing || isInitialized) {
|
||||
console.log('📊 PostHog 已初始化或正在初始化中,跳过重复调用');
|
||||
@@ -33,79 +38,68 @@ export const initPostHog = () => {
|
||||
posthog.init(apiKey, {
|
||||
api_host: apiHost,
|
||||
|
||||
// Pageview tracking - auto-capture for DAU/MAU analytics
|
||||
capture_pageview: true, // Auto-capture all page views (required for DAU tracking)
|
||||
capture_pageleave: true, // Auto-capture when user leaves page
|
||||
// 📄 页面浏览追踪
|
||||
capture_pageview: true, // 自动捕获页面浏览事件
|
||||
capture_pageleave: true, // 自动捕获用户离开页面事件
|
||||
|
||||
// Session Recording Configuration
|
||||
// 📹 会话录制配置(Session Recording)
|
||||
session_recording: {
|
||||
enabled: process.env.REACT_APP_ENABLE_SESSION_RECORDING === 'true',
|
||||
|
||||
// Privacy: Mask sensitive input fields
|
||||
// 🔒 隐私保护:遮蔽敏感输入字段(录制时会自动打码)
|
||||
maskInputOptions: {
|
||||
password: true,
|
||||
email: true,
|
||||
phone: true,
|
||||
'data-sensitive': true, // Custom attribute for sensitive fields
|
||||
password: true, // 遮蔽密码输入框
|
||||
email: true, // 遮蔽邮箱输入框
|
||||
phone: true, // 遮蔽手机号输入框
|
||||
'data-sensitive': true, // 遮蔽带有 data-sensitive 属性的字段(可在 HTML 中自定义)
|
||||
},
|
||||
|
||||
// Record canvas for charts/graphs
|
||||
// 📊 录制 Canvas 画布内容(用于记录图表、图形等可视化内容)
|
||||
recordCanvas: true,
|
||||
|
||||
// Network payload capture (useful for debugging API issues)
|
||||
// 🌐 网络请求数据捕获(用于调试 API 问题)
|
||||
networkPayloadCapture: {
|
||||
recordHeaders: true,
|
||||
recordBody: true,
|
||||
// Don't record sensitive endpoints
|
||||
recordHeaders: true, // 捕获请求头
|
||||
recordBody: true, // 捕获请求体
|
||||
// 🚫 敏感接口黑名单(不记录以下接口的数据)
|
||||
urlBlocklist: [
|
||||
'/api/auth/session',
|
||||
'/api/auth/login',
|
||||
'/api/auth/register',
|
||||
'/api/payment',
|
||||
'/api/auth/session', // 会话接口
|
||||
'/api/auth/login', // 登录接口
|
||||
'/api/auth/register', // 注册接口
|
||||
'/api/payment', // 支付接口
|
||||
],
|
||||
},
|
||||
},
|
||||
|
||||
// Performance optimization
|
||||
batch_size: 10, // Send events in batches of 10
|
||||
batch_interval_ms: 3000, // Or every 3 seconds
|
||||
// ⚡ 性能优化:批量发送事件
|
||||
batch_size: 10, // 每 10 个事件发送一次
|
||||
batch_interval_ms: 3000, // 或每 3 秒发送一次(两个条件满足其一即发送)
|
||||
|
||||
// Privacy settings
|
||||
respect_dnt: true, // Respect Do Not Track browser setting
|
||||
persistence: 'localStorage+cookie', // Use both for reliability
|
||||
// 🔐 隐私设置
|
||||
respect_dnt: true, // 尊重浏览器的"禁止追踪"(Do Not Track)设置
|
||||
persistence: 'localStorage+cookie', // 同时使用 localStorage 和 Cookie 存储(提高可靠性)
|
||||
|
||||
// Feature flags (for A/B testing)
|
||||
// 🚩 功能开关(Feature Flags)- 用于 A/B 测试和灰度发布
|
||||
bootstrap: {
|
||||
featureFlags: {},
|
||||
featureFlags: {}, // 初始功能开关配置(可从服务端动态加载)
|
||||
},
|
||||
|
||||
// Autocapture settings
|
||||
// 🖱️ 自动捕获设置(Autocapture)
|
||||
autocapture: {
|
||||
// Automatically capture clicks on buttons, links, etc.
|
||||
// 自动捕获用户交互事件(点击、提交、修改等)
|
||||
dom_event_allowlist: ['click', 'submit', 'change'],
|
||||
|
||||
// Capture additional element properties
|
||||
capture_copied_text: false, // Don't capture copied text (privacy)
|
||||
},
|
||||
|
||||
// Development debugging
|
||||
loaded: (posthogInstance) => {
|
||||
if (process.env.NODE_ENV === 'development') {
|
||||
console.log('✅ PostHog initialized successfully');
|
||||
// posthogInstance.debug(); // 已关闭:减少控制台日志噪音
|
||||
}
|
||||
// 捕获额外的元素属性
|
||||
capture_copied_text: false, // 不捕获用户复制的文本(隐私保护)
|
||||
},
|
||||
});
|
||||
|
||||
isInitialized = true;
|
||||
console.log('📊 PostHog Analytics initialized');
|
||||
} catch (error) {
|
||||
// 忽略 AbortError(通常由热重载或快速导航引起)
|
||||
if (error.name === 'AbortError') {
|
||||
console.log('⚠️ PostHog 初始化请求被中断(可能是热重载),这是正常的');
|
||||
return;
|
||||
}
|
||||
console.error('❌ PostHog initialization failed:', error);
|
||||
} finally {
|
||||
isInitializing = false;
|
||||
}
|
||||
@@ -142,8 +136,6 @@ export const identifyUser = (userId, userProperties = {}) => {
|
||||
last_login: new Date().toISOString(),
|
||||
...userProperties,
|
||||
});
|
||||
|
||||
// console.log('👤 User identified:', userId); // 已关闭:减少日志
|
||||
} catch (error) {
|
||||
console.error('❌ User identification failed:', error);
|
||||
}
|
||||
@@ -158,7 +150,6 @@ export const identifyUser = (userId, userProperties = {}) => {
|
||||
export const setUserProperties = (properties) => {
|
||||
try {
|
||||
posthog.people.set(properties);
|
||||
// console.log('📝 User properties updated'); // 已关闭:减少日志
|
||||
} catch (error) {
|
||||
console.error('❌ Failed to update user properties:', error);
|
||||
}
|
||||
@@ -176,10 +167,6 @@ export const trackEvent = (eventName, properties = {}) => {
|
||||
...properties,
|
||||
timestamp: new Date().toISOString(),
|
||||
});
|
||||
|
||||
// if (process.env.NODE_ENV === 'development') {
|
||||
// console.log('📍 Event tracked:', eventName, properties);
|
||||
// } // 已关闭:减少日志
|
||||
} catch (error) {
|
||||
console.error('❌ Event tracking failed:', error);
|
||||
}
|
||||
@@ -225,9 +212,6 @@ export const trackPageView = (pagePath, properties = {}) => {
|
||||
...properties,
|
||||
});
|
||||
|
||||
// if (process.env.NODE_ENV === 'development') {
|
||||
// console.log('📄 Page view tracked:', pagePath);
|
||||
// } // 已关闭:减少日志
|
||||
} catch (error) {
|
||||
console.error('❌ Page view tracking failed:', error);
|
||||
}
|
||||
@@ -240,7 +224,6 @@ export const trackPageView = (pagePath, properties = {}) => {
|
||||
export const resetUser = () => {
|
||||
try {
|
||||
posthog.reset();
|
||||
// console.log('🔄 User session reset'); // 已关闭:减少日志
|
||||
} catch (error) {
|
||||
console.error('❌ Session reset failed:', error);
|
||||
}
|
||||
@@ -252,7 +235,6 @@ export const resetUser = () => {
|
||||
export const optOut = () => {
|
||||
try {
|
||||
posthog.opt_out_capturing();
|
||||
// console.log('🚫 User opted out of tracking'); // 已关闭:减少日志
|
||||
} catch (error) {
|
||||
console.error('❌ Opt-out failed:', error);
|
||||
}
|
||||
@@ -264,7 +246,6 @@ export const optOut = () => {
|
||||
export const optIn = () => {
|
||||
try {
|
||||
posthog.opt_in_capturing();
|
||||
// console.log('✅ User opted in to tracking'); // 已关闭:减少日志
|
||||
} catch (error) {
|
||||
console.error('❌ Opt-in failed:', error);
|
||||
}
|
||||
|
||||
Reference in New Issue
Block a user