feat: 添加客服组件

This commit is contained in:
zdl
2025-11-10 19:23:25 +08:00
parent 9e23b370fe
commit 57b4841b4c
4 changed files with 690 additions and 0 deletions

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/**
* Bytedesk客服Widget组件
* 用于vf_react项目集成
*
* 使用方法:
* import BytedeskWidget from './components/BytedeskWidget';
* import { getBytedeskConfig } from './config/bytedesk.config';
*
* <BytedeskWidget
* config={getBytedeskConfig()}
* autoLoad={true}
* />
*/
import { useEffect, useRef } from 'react';
import PropTypes from 'prop-types';
const BytedeskWidget = ({
config,
autoLoad = true,
onLoad,
onError
}) => {
const scriptRef = useRef(null);
const widgetRef = useRef(null);
useEffect(() => {
// 如果不自动加载或配置未设置,跳过
if (!autoLoad || !config) {
if (!config) {
console.warn('[Bytedesk] 配置未设置,客服组件未加载');
}
return;
}
console.log('[Bytedesk] 开始加载客服Widget...', config);
// 加载Bytedesk Widget脚本
const script = document.createElement('script');
script.src = 'https://www.weiyuai.cn/embed/bytedesk-web.js';
script.async = true;
script.id = 'bytedesk-web-script';
script.onload = () => {
console.log('[Bytedesk] Widget脚本加载成功');
try {
if (window.BytedeskWeb) {
console.log('[Bytedesk] 初始化Widget');
const bytedesk = new window.BytedeskWeb(config);
bytedesk.init();
widgetRef.current = bytedesk;
console.log('[Bytedesk] Widget初始化成功');
if (onLoad) {
onLoad(bytedesk);
}
} else {
throw new Error('BytedeskWeb对象未定义');
}
} catch (error) {
console.error('[Bytedesk] Widget初始化失败:', error);
if (onError) {
onError(error);
}
}
};
script.onerror = (error) => {
console.error('[Bytedesk] Widget脚本加载失败:', error);
if (onError) {
onError(error);
}
};
// 添加脚本到页面
document.body.appendChild(script);
scriptRef.current = script;
// 清理函数
return () => {
console.log('[Bytedesk] 清理Widget');
// 移除脚本
if (scriptRef.current && document.body.contains(scriptRef.current)) {
document.body.removeChild(scriptRef.current);
}
// 移除Widget DOM元素
const widgetElements = document.querySelectorAll('[class*="bytedesk"], [id*="bytedesk"]');
widgetElements.forEach(el => {
if (el && el.parentNode) {
el.parentNode.removeChild(el);
}
});
// 清理全局对象
if (window.BytedeskWeb) {
delete window.BytedeskWeb;
}
};
}, [config, autoLoad, onLoad, onError]);
// 不渲染任何可见元素Widget会自动插入到body
return <div id="bytedesk-widget-container" style={{ display: 'none' }} />;
};
BytedeskWidget.propTypes = {
config: PropTypes.shape({
apiUrl: PropTypes.string.isRequired,
htmlUrl: PropTypes.string.isRequired,
placement: PropTypes.oneOf(['bottom-right', 'bottom-left', 'top-right', 'top-left']),
marginBottom: PropTypes.number,
marginSide: PropTypes.number,
autoPopup: PropTypes.bool,
locale: PropTypes.string,
bubbleConfig: PropTypes.shape({
show: PropTypes.bool,
icon: PropTypes.string,
title: PropTypes.string,
subtitle: PropTypes.string,
}),
theme: PropTypes.shape({
mode: PropTypes.oneOf(['light', 'dark', 'system']),
backgroundColor: PropTypes.string,
textColor: PropTypes.string,
}),
chatConfig: PropTypes.shape({
org: PropTypes.string.isRequired,
t: PropTypes.string.isRequired,
sid: PropTypes.string.isRequired,
}).isRequired,
}),
autoLoad: PropTypes.bool,
onLoad: PropTypes.func,
onError: PropTypes.func,
};
export default BytedeskWidget;