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vf_react/src/bytedesk-integration/App.jsx.example
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/**
* vf_react App.jsx集成示例
*
* 本文件展示如何在vf_react项目中集成Bytedesk客服系统
*
* 集成步骤:
* 1. 将bytedesk-integration文件夹复制到src/目录
* 2. 在App.jsx中导入BytedeskWidget和配置
* 3. 添加BytedeskWidget组件代码如下
* 4. 配置.env文件参考.env.bytedesk.example
*/
import React, { useState, useEffect } from 'react';
import { useLocation } from 'react-router-dom'; // 如果使用react-router
import BytedeskWidget from './bytedesk-integration/components/BytedeskWidget';
import { getBytedeskConfig, shouldShowCustomerService } from './bytedesk-integration/config/bytedesk.config';
// ============================================================================
// 方案一: 全局集成(推荐)
// 适用场景: 客服系统需要在所有页面显示
// ============================================================================
function App() {
// ========== vf_react原有代码保持不变 ==========
// 这里是您原有的App.jsx代码
// 例如: const [user, setUser] = useState(null);
// 例如: const [theme, setTheme] = useState('light');
// ... 保持原有逻辑不变 ...
// ========== Bytedesk集成代码开始 ==========
const location = useLocation(); // 获取当前路径
const [showBytedesk, setShowBytedesk] = useState(false);
// 根据页面路径决定是否显示客服
useEffect(() => {
const shouldShow = shouldShowCustomerService(location.pathname);
setShowBytedesk(shouldShow);
}, [location.pathname]);
// 获取Bytedesk配置
const bytedeskConfig = getBytedeskConfig();
// 客服加载成功回调
const handleBytedeskLoad = (bytedesk) => {
console.log('[App] Bytedesk客服系统加载成功', bytedesk);
};
// 客服加载失败回调
const handleBytedeskError = (error) => {
console.error('[App] Bytedesk客服系统加载失败', error);
};
// ========== Bytedesk集成代码结束 ==========
return (
<div className="App">
{/* ========== vf_react原有内容保持不变 ========== */}
{/* 这里是您原有的App.jsx JSX代码 */}
{/* 例如: <Header /> */}
{/* 例如: <Router> <Routes> ... </Routes> </Router> */}
{/* ... 保持原有结构不变 ... */}
{/* ========== Bytedesk客服Widget ========== */}
{showBytedesk && (
<BytedeskWidget
config={bytedeskConfig}
autoLoad={true}
onLoad={handleBytedeskLoad}
onError={handleBytedeskError}
/>
)}
</div>
);
}
export default App;
// ============================================================================
// 方案二: 带用户信息集成
// 适用场景: 需要将登录用户信息传递给客服端
// ============================================================================
/*
import React, { useState, useEffect, useContext } from 'react';
import { useLocation } from 'react-router-dom';
import BytedeskWidget from './bytedesk-integration/components/BytedeskWidget';
import { getBytedeskConfigWithUser, shouldShowCustomerService } from './bytedesk-integration/config/bytedesk.config';
import { AuthContext } from './contexts/AuthContext'; // 假设您有用户认证Context
function App() {
// 获取登录用户信息
const { user } = useContext(AuthContext);
const location = useLocation();
const [showBytedesk, setShowBytedesk] = useState(false);
useEffect(() => {
const shouldShow = shouldShowCustomerService(location.pathname);
setShowBytedesk(shouldShow);
}, [location.pathname]);
// 根据用户信息生成配置
const bytedeskConfig = user
? getBytedeskConfigWithUser(user)
: getBytedeskConfig();
return (
<div className="App">
// ... 您的原有代码 ...
{showBytedesk && (
<BytedeskWidget
config={bytedeskConfig}
autoLoad={true}
/>
)}
</div>
);
}
export default App;
*/
// ============================================================================
// 方案三: 条件性加载
// 适用场景: 只在特定条件下显示客服(如用户已登录、特定用户角色等)
// ============================================================================
/*
import React, { useState, useEffect } from 'react';
import BytedeskWidget from './bytedesk-integration/components/BytedeskWidget';
import { getBytedeskConfig } from './bytedesk-integration/config/bytedesk.config';
function App() {
const [user, setUser] = useState(null);
const [showBytedesk, setShowBytedesk] = useState(false);
useEffect(() => {
// 只有在用户登录且为普通用户时显示客服
if (user && user.role === 'customer') {
setShowBytedesk(true);
} else {
setShowBytedesk(false);
}
}, [user]);
const bytedeskConfig = getBytedeskConfig();
return (
<div className="App">
// ... 您的原有代码 ...
{showBytedesk && (
<BytedeskWidget
config={bytedeskConfig}
autoLoad={true}
/>
)}
</div>
);
}
export default App;
*/
// ============================================================================
// 方案四: 动态控制显示/隐藏
// 适用场景: 需要通过按钮或其他交互控制客服显示
// ============================================================================
/*
import React, { useState } from 'react';
import BytedeskWidget from './bytedesk-integration/components/BytedeskWidget';
import { getBytedeskConfig } from './bytedesk-integration/config/bytedesk.config';
function App() {
const [showBytedesk, setShowBytedesk] = useState(false);
const bytedeskConfig = getBytedeskConfig();
const toggleBytedesk = () => {
setShowBytedesk(prev => !prev);
};
return (
<div className="App">
// ... 您的原有代码 ...
{/* 自定义客服按钮 *\/}
<button onClick={toggleBytedesk} className="custom-service-button">
{showBytedesk ? '关闭客服' : '联系客服'}
</button>
{/* 客服Widget *\/}
{showBytedesk && (
<BytedeskWidget
config={bytedeskConfig}
autoLoad={true}
/>
)}
</div>
);
}
export default App;
*/
// ============================================================================
// 重要提示
// ============================================================================
/**
* 1. CSS样式兼容性
* - Bytedesk Widget使用Shadow DOM不会影响您的全局样式
* - Widget的样式可通过config中的theme配置调整
*
* 2. 性能优化
* - Widget脚本采用异步加载不会阻塞页面渲染
* - 建议在非关键页面(如登录、支付页)隐藏客服
*
* 3. 错误处理
* - 如果客服脚本加载失败,不会影响主应用
* - 建议添加onError回调进行错误监控
*
* 4. 调试模式
* - 查看浏览器控制台的[Bytedesk]前缀日志
* - 检查Network面板确认脚本加载成功
*
* 5. 生产部署
* - 确保.env文件配置正确特别是REACT_APP_BYTEDESK_API_URL
* - 确保CORS已在后端配置允许您的前端域名
* - 在管理后台配置正确的工作组IDsid
*/